.page-faq .hy-breadcrumb {
  margin-top: clamp(14px, 2vw, 22px);
  font-size: 13px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding-block: clamp(26px, 4.4vw, 48px) clamp(34px, 5vw, 60px);
  background: radial-gradient(120% 92% at 10% 0%, rgba(242, 227, 179, 0.6), rgba(253, 251, 247, 0) 64%);
}

.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(22px, 3vw, 36px);
  align-items: start;
}

.page-faq .faq-hero__title {
  margin: 12px 0 0;
  font-family: var(--hy-font-display);
  font-size: clamp(30px, 5vw, 50px);
  font-weight: 900;
  line-height: 1.16;
  letter-spacing: -0.02em;
  color: var(--hy-ink);
}

.page-faq .faq-hero__title em {
  font-style: normal;
  color: var(--hy-red);
  box-shadow: inset 0 -0.28em 0 var(--hy-gold-light);
}

.page-faq .faq-hero__text {
  margin: 18px 0 0;
  max-width: 46ch;
  font-size: 16px;
  line-height: 1.85;
  color: var(--hy-ink);
}

.page-faq .faq-hero__chips {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 22px;
}

.page-faq .faq-chip {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 9px 16px;
  border-radius: var(--hy-r-pill);
  border: 1px solid var(--hy-line);
  background: var(--hy-cream);
  font-size: 14px;
  font-weight: 500;
  color: var(--hy-ink);
  text-decoration: none;
  transition: border-color 0.2s ease, color 0.2s ease, transform 0.2s ease;
}

.page-faq .faq-chip::before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--hy-gold);
}

.page-faq .faq-chip:hover,
.page-faq .faq-chip:focus-visible {
  border-color: var(--hy-red);
  color: var(--hy-red);
  transform: translateY(-1px);
}

/* 右侧自助面板 */
.page-faq .faq-hero__panel {
  position: relative;
  overflow: hidden;
  padding: clamp(18px, 2.6vw, 26px);
  border-radius: var(--hy-r-xl);
  background: linear-gradient(158deg, #262019 0%, var(--hy-ink) 72%);
  color: var(--hy-cream);
  box-shadow: var(--hy-shadow-2);
}

.page-faq .faq-hero__panel::after {
  content: "";
  position: absolute;
  inset: auto -40px -60px auto;
  width: 160px;
  height: 160px;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(212, 175, 55, 0.28), rgba(212, 175, 55, 0) 70%);
  pointer-events: none;
}

.page-faq .faq-panel__head {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 12px;
  padding-bottom: 14px;
  border-bottom: 1px solid rgba(253, 251, 247, 0.16);
}

.page-faq .faq-panel__title {
  margin: 0;
  font-family: var(--hy-font-display);
  font-size: 17px;
  font-weight: 800;
  letter-spacing: 0.01em;
  color: #fff;
}

.page-faq .faq-panel__hint {
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--hy-gold);
}

.page-faq .faq-panel__list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-panel__item + .faq-panel__item {
  border-top: 1px solid rgba(253, 251, 247, 0.1);
}

.page-faq .faq-panel__link {
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: 12px;
  padding: 14px 0;
  color: inherit;
  text-decoration: none;
}

.page-faq .faq-panel__dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--hy-gold);
  flex: 0 0 auto;
}

.page-faq .faq-panel__dot--gold {
  background: var(--hy-gold);
}

.page-faq .faq-panel__dot--gold-light {
  background: var(--hy-gold-light);
}

.page-faq .faq-panel__dot--teal {
  background: var(--hy-teal);
}

.page-faq .faq-panel__text {
  display: block;
  min-width: 0;
}

.page-faq .faq-panel__label {
  display: block;
  font-size: 15px;
  font-weight: 600;
  color: rgba(253, 251, 247, 0.96);
  transition: color 0.2s ease;
}

.page-faq .faq-panel__meta {
  display: block;
  margin-top: 3px;
  font-size: 12.5px;
  line-height: 1.6;
  color: rgba(253, 251, 247, 0.6);
}

.page-faq .faq-panel__arrow {
  color: var(--hy-gold);
  font-size: 15px;
  transition: transform 0.2s ease;
}

.page-faq .faq-panel__link:hover .faq-panel__label,
.page-faq .faq-panel__link:focus-visible .faq-panel__label {
  color: #fff;
}

.page-faq .faq-panel__link:hover .faq-panel__arrow {
  transform: translateX(4px);
}

.page-faq .faq-panel__foot {
  margin: 14px 0 0;
  padding-top: 12px;
  border-top: 1px solid rgba(253, 251, 247, 0.12);
  font-size: 12.5px;
  line-height: 1.7;
  color: rgba(253, 251, 247, 0.62);
}

/* ---------- 章节头 ---------- */
.page-faq .faq-section {
  padding-block: clamp(40px, 6vw, 72px);
}

.page-faq .faq-section--sync {
  background: linear-gradient(180deg, rgba(239, 233, 222, 0.55), rgba(253, 251, 247, 0));
}

.page-faq .faq-section__head {
  max-width: 66ch;
  margin-bottom: clamp(20px, 3vw, 34px);
}

.page-faq .faq-section__title {
  margin: 10px 0 0;
  font-family: var(--hy-font-display);
  font-size: clamp(23px, 3.4vw, 36px);
  font-weight: 900;
  line-height: 1.24;
  letter-spacing: -0.015em;
  color: var(--hy-ink);
}

.page-faq .faq-section__note {
  margin: 12px 0 0;
  font-size: 15px;
  line-height: 1.8;
  color: var(--hy-muted);
}

/* ---------- 六张问题卡 ---------- */
.page-faq .faq-ask__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  align-items: start;
}

.page-faq .faq-ask__card {
  padding: 18px 20px;
  border: 1px solid var(--hy-line);
  border-radius: var(--hy-r-md);
  background: var(--hy-cream);
  box-shadow: var(--hy-shadow-1);
  transition: border-color 0.22s ease, box-shadow 0.22s ease, border-radius 0.22s ease;
}

.page-faq .faq-ask__card:hover {
  border-radius: 22px;
  box-shadow: var(--hy-shadow-2);
}

.page-faq .faq-ask__card[open] {
  border-color: rgba(200, 16, 46, 0.36);
}

.page-faq .faq-ask__summary {
  display: block;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-ask__summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-ask__q {
  position: relative;
  margin: 0;
  padding-right: 26px;
  font-family: var(--hy-font-display);
  font-size: 17.5px;
  font-weight: 800;
  line-height: 1.5;
  color: var(--hy-ink);
}

.page-faq .faq-ask__q::after {
  content: "+";
  position: absolute;
  top: 0;
  right: 0;
  font-size: 20px;
  font-weight: 700;
  line-height: 1.2;
  color: var(--hy-red);
}

.page-faq .faq-ask__card[open] .faq-ask__q::after {
  content: "–";
}

.page-faq .faq-ask__scope {
  display: block;
  margin-top: 8px;
  font-size: 12.5px;
  letter-spacing: 0.04em;
  color: var(--hy-muted);
}

.page-faq .faq-ask__body {
  margin-top: 14px;
  padding-top: 14px;
  border-top: 1px dashed var(--hy-line);
  font-size: 14.5px;
  line-height: 1.85;
  color: var(--hy-ink);
}

.page-faq .faq-ask__body p {
  margin: 0 0 10px;
}

.page-faq .faq-ask__body p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-ask__body a {
  color: var(--hy-red-deep);
  font-weight: 600;
  text-decoration: none;
  border-bottom: 1px solid rgba(142, 11, 32, 0.35);
}

.page-faq .faq-ask__body a:hover {
  border-bottom-color: var(--hy-red);
}

/* ---------- 主题目录 ---------- */
.page-faq .faq-band {
  padding-block: clamp(38px, 5.6vw, 68px);
  background: var(--hy-sand);
}

.page-faq .faq-wall__figure {
  margin: 0 0 clamp(20px, 3vw, 30px);
}

.page-faq .hy-figure img {
  display: block;
  width: 100%;
  height: auto;
  border-radius: var(--hy-r-xl);
  box-shadow: var(--hy-shadow-1);
}

.page-faq .faq-wall__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
  align-items: start;
}

.page-faq .faq-theme {
  padding: 18px;
  border: 1px solid var(--hy-line);
  border-radius: var(--hy-r-md);
  background: var(--hy-cream);
  transition: transform 0.22s ease, box-shadow 0.22s ease;
}

.page-faq .faq-theme:hover {
  transform: translateY(-2px);
  box-shadow: var(--hy-shadow-1);
}

.page-faq .faq-theme--key {
  border-top: 3px solid var(--hy-red);
}

.page-faq .faq-theme__top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  margin-bottom: 10px;
}

.page-faq .faq-theme__count {
  font-family: var(--hy-font-num);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: var(--hy-red);
  padding: 3px 10px;
  border-radius: var(--hy-r-pill);
  background: rgba(200, 16, 46, 0.09);
  white-space: nowrap;
}

.page-faq .faq-theme__name {
  margin: 0 0 6px;
  font-family: var(--hy-font-display);
  font-size: 16.5px;
  font-weight: 800;
  line-height: 1.45;
  color: var(--hy-ink);
}

.page-faq .faq-theme__desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--hy-muted);
}

.page-faq .faq-theme__link {
  display: inline-block;
  margin-top: 10px;
  font-size: 13px;
  font-weight: 600;
  color: var(--hy-teal);
  text-decoration: none;
}

.page-faq .faq-theme__link:hover {
  text-decoration: underline;
}

/* ---------- 四步自查 ---------- */
.page-faq .faq-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
  counter-reset: none;
}

.page-faq .faq-step {
  padding: 16px 18px;
  border: 1px solid var(--hy-line);
  border-radius: var(--hy-r-md);
  background: var(--hy-cream);
}

.page-faq .faq-step__num {
  display: block;
  margin-bottom: 6px;
  font-family: var(--hy-font-num);
  font-size: 12px;
  letter-spacing: 0.1em;
  color: var(--hy-gold);
}

.page-faq .faq-step__title {
  margin: 0 0 6px;
  font-family: var(--hy-font-display);
  font-size: 16px;
  font-weight: 800;
  color: var(--hy-ink);
}

.page-faq .faq-step__text {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--hy-muted);
}

.page-faq .faq-step__check {
  display: block;
  margin-top: 10px;
  padding: 7px 10px;
  border-radius: 10px;
  background: var(--hy-teal-light);
  font-size: 13px;
  line-height: 1.65;
  color: #1c5a54;
}

.page-faq .faq-step__check::before {
  content: "✓ ";
  font-weight: 700;
  color: var(--hy-teal);
}

.page-faq .faq-legend {
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
  margin-top: 22px;
}

.page-faq .faq-legend__item {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 12px 14px;
  border-radius: var(--hy-r-md);
  background: var(--hy-sand);
}

.page-faq .faq-legend__swatch {
  flex: 0 0 auto;
  width: 10px;
  height: 10px;
  margin-top: 7px;
  border-radius: 3px;
}

.page-faq .faq-legend__swatch--red {
  background: var(--hy-red);
}

.page-faq .faq-legend__swatch--gold {
  background: var(--hy-gold);
}

.page-faq .faq-legend__swatch--teal {
  background: var(--hy-teal);
}

.page-faq .faq-legend__text {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.75;
  color: var(--hy-muted);
}

.page-faq .faq-legend__text strong {
  display: block;
  margin-bottom: 2px;
  color: var(--hy-ink);
  font-weight: 700;
}

/* ---------- 同步排查 ---------- */
.page-faq .faq-sync__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(20px, 3vw, 32px);
  align-items: start;
}

.page-faq .faq-sync__item {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 14px;
  padding: 16px 0;
  border-bottom: 1px dashed var(--hy-line);
}

.page-faq .faq-sync__item:first-child {
  padding-top: 0;
}

.page-faq .faq-sync__item:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-sync__idx {
  display: grid;
  place-items: center;
  width: 30px;
  height: 30px;
  border-radius: 50%;
  background: var(--hy-teal-light);
  font-family: var(--hy-font-num);
  font-size: 14px;
  font-weight: 700;
  color: var(--hy-teal);
}

.page-faq .faq-sync__title {
  margin: 0 0 5px;
  font-family: var(--hy-font-display);
  font-size: 16px;
  font-weight: 800;
  color: var(--hy-ink);
}

.page-faq .faq-sync__text {
  margin: 0;
  font-size: 14px;
  line-height: 1.78;
  color: var(--hy-muted);
}

.page-faq .faq-sync__figure {
  margin: 0;
}

.page-faq .faq-sync__side .hy-figure__caption {
  margin-top: 8px;
  font-size: 12.5px;
  line-height: 1.7;
  color: var(--hy-muted);
}

.page-faq .faq-note {
  margin: 16px 0 0;
  padding: 14px 16px;
  border-left: 4px solid var(--hy-teal);
  border-radius: var(--hy-r-md);
  background: var(--hy-teal-light);
  font-size: 14px;
  line-height: 1.8;
  color: var(--hy-ink);
}

.page-faq .faq-note strong {
  color: #1c5a54;
}

.page-faq .faq-note a {
  color: var(--hy-red-deep);
  font-weight: 600;
  text-decoration: none;
  border-bottom: 1px solid rgba(142, 11, 32, 0.35);
}

/* ---------- 人工协助 ---------- */
.page-faq .faq-help__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
  align-items: stretch;
}

.page-faq .faq-self {
  padding: clamp(20px, 3vw, 30px);
  border-radius: var(--hy-r-xl);
  background: var(--hy-sand);
}

.page-faq .faq-self__title {
  margin: 0 0 14px;
  font-family: var(--hy-font-display);
  font-size: clamp(18px, 2.2vw, 21px);
  font-weight: 900;
  line-height: 1.4;
  color: var(--hy-ink);
}

.page-faq .faq-self__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 11px;
}

.page-faq .faq-self__list li {
  position: relative;
  padding-left: 26px;
  font-size: 14.5px;
  line-height: 1.78;
  color: var(--hy-ink);
}

.page-faq .faq-self__list li::before {
  content: "✓";
  position: absolute;
  top: 0;
  left: 0;
  font-weight: 700;
  color: var(--hy-teal);
}

.page-faq .faq-contact {
  position: relative;
  overflow: hidden;
  padding: clamp(22px, 3vw, 32px);
  border-radius: var(--hy-r-xl);
  background: linear-gradient(165deg, #2a231c 0%, var(--hy-ink) 74%);
  color: var(--hy-cream);
  box-shadow: var(--hy-shadow-2);
}

.page-faq .faq-contact::before {
  content: "";
  position: absolute;
  inset: 0 0 auto 0;
  height: 5px;
  background: linear-gradient(90deg, var(--hy-red), var(--hy-gold) 62%, var(--hy-teal));
}

.page-faq .faq-contact__title {
  margin: 6px 0 10px;
  font-family: var(--hy-font-display);
  font-size: clamp(19px, 2.4vw, 25px);
  font-weight: 900;
  line-height: 1.35;
  color: #fff;
}

.page-faq .faq-contact__lead {
  margin: 0 0 18px;
  font-size: 14.5px;
  line-height: 1.82;
  color: rgba(253, 251, 247, 0.78);
}

.page-faq .faq-contact__list {
  list-style: none;
  margin: 0 0 18px;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-contact__row {
  display: grid;
  gap: 3px;
  padding-bottom: 10px;
  border-bottom: 1px solid rgba(253, 251, 247, 0.14);
}

.page-faq .faq-contact__row:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-contact__key {
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--hy-gold);
}

.page-faq .faq-contact__val {
  font-size: 15px;
  font-weight: 600;
  line-height: 1.65;
  color: #fff;
  word-break: break-word;
  overflow-wrap: anywhere;
}

.page-faq .faq-contact__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.page-faq .faq-contact__foot {
  margin: 16px 0 0;
  padding-top: 12px;
  border-top: 1px solid rgba(253, 251, 247, 0.14);
  font-size: 12.5px;
  line-height: 1.75;
  color: rgba(253, 251, 247, 0.6);
}

/* ---------- 断点 ---------- */
@media (min-width: 620px) {
  .page-faq .faq-ask__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 680px) {
  .page-faq .faq-wall__grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-legend {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (min-width: 760px) {
  .page-faq .faq-steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 18px;
  }

  .page-faq .faq-step {
    position: relative;
  }

  .page-faq .faq-step:not(:last-child)::after {
    content: "";
    position: absolute;
    top: 32px;
    right: -13px;
    width: 8px;
    height: 8px;
    border-top: 2px solid var(--hy-teal);
    border-right: 2px solid var(--hy-teal);
    transform: rotate(45deg);
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.55fr) minmax(0, 1fr);
    gap: clamp(28px, 4vw, 54px);
  }

  .page-faq .faq-sync__grid {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
  }

  .page-faq .faq-help__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.1fr);
  }
}

@media (min-width: 1000px) {
  .page-faq .faq-ask__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-wall__grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 16px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-chip,
  .page-faq .faq-ask__card,
  .page-faq .faq-theme,
  .page-faq .faq-panel__arrow,
  .page-faq .faq-panel__label {
    transition: none;
  }

  .page-faq .faq-theme:hover,
  .page-faq .faq-chip:hover {
    transform: none;
  }
}